Our friendly and knowledgeable Customer Service Representatives are trained to assist you with specific provider and health plan questions, as well as general concerns. They can answer questions about medical health plan eligibility, benefits, authorization for services, along with many other questions you may have. Also, our staff can assist you in finding a primary care physician or specialist in your area.
Our Customer Service phone number is (415) 467-9808; representatives are available Monday through Friday, 8:30 a.m. to 5 p.m. You may also inquire online by completing our contact form.
PIMG HAS RELOCATED
This is to inform you that our administrative office has relocated to Brisbane, California. This move is due to company expansion needs and will also provide us the ability to better service our practitioners and members.
Please start sending all correspondence (inlcuding claims) to our new office at:
Physicians Integrated Medical Group
273 Valley Drive
Brisbane, CA 94005
| Our NEW MAIN Phone Number |
415-467-9808 AND 415-347-3001 |
| Our NEW FAX Numbers by Department: | |
| Medical Management (Including Prior Authorization) |
415-467-9819 415-467-9820 |
| Claims | 415-467-9822 |
| Contracting and Provider Relations | 415-467-9823 |
Below are the phone numbers, fax lines and e-mail for our management staff when you need acess to them.
ADMINISTRATION FAX # (415) 467-9824
James Rodriguez, CEO Ph: 415-347-3027 jrodriguez@pimg-inc.com
Shirley Liu, CFO Ph: 415-347-3028 sliu@pimg-inc.com
Gail Tyler, Media & Network Manager Ph: 415-347-3029 gtyler@pimg-inc.com
PROVIDER RELATIONS/CONTRACTING FAX # (415) 467-9823
Alaina Floyd, Director, Provider Contracting Ph: 415-347-3040 afloyd@pimg-inc.com
CLAIMS - FAX # (415) 467-9822
De Ana Anderson, Director, Claims Processing Ph: 415-347-3026 danderson@pimg-inc.com
Tamarra Haywood, CPC, Supervisor, Claims Ph: 415-347-3024 thaywood@pimg-inc.com
MEDICAL MANAGEMENT FAX # (415) 467-9819 AND (415) 467-9820
Ed Molino, MD, Vice President, Operations Ph: 415-347-3019 emolino@pimg-inc.com
Ana Novoa, Director, Operations Ph: 415-347-3020 anovoa@pimg-inc.com
Randee Meyer, Supervisor, Credentialing Ph: 415-347-3012 rmeyer@pimg-inc.com
John Pierce, MD, Medical Director Ph: 415-347-3036 jpierce@pimg-inc.com
Sincerely,
Management & Staff of Physicians Integrated Medical Group
