Our friendly and knowledgeable Customer Service Representatives are trained to assist you with specific provider and health plan questions, as well as general concerns. They can answer questions about medical health plan eligibility, benefits, authorization for services, along with any other questions that you may have. Also, our staff is able to assist you in finding a primary care physician or specialist in your area.
Our Customer Service phone number is (415) 467-9808; representatives are available Monday through Friday, 8:30 a.m. to 5 p.m. You may also inquire online by completing our contact form.
|
Our MAIN Phone Number |
(415) 467-9808 and (415)-347-3001 |
|
Our FAX Numbers by Department: |
|
|
Medical Management |
(415) 467-9819 |
|
Claims |
(415) 467-9822 |
|
Contracting and Provider Relations |
(415) 467-9823 |
Below are the phone numbers, fax lines and e-mail for our management staff when you need acess to them.
ADMINISTRATION FAX # (415) 467-9824
Shirley Liu, CEO, CFO Ph: (415) 347-3028
sliu@pimg-inc.com
CLAIMS - FAX # (415) 467-9822
MEDICAL MANAGEMENT FAX # (415) 467-9819 AND (415) 467-9820
Ana Novoa, Director, Medical Management Operations Ph: (415) 347-3020
anovoa@pimg-inc.com
John Pierce, MD, Medical Director Ph: (415) 347-3036
jpierce@pimg-inc.com
Judy McGannon, Authorizations Coordinator Ph: (415) 347-3011
jmcgannon@pimg-inc.com
Sincerely,
Management & Staff of Physicians Integrated Medical Group
